top of page

Refund Policy

Legal Notice

All purchases and deposits are non-refundable unless otherwise stated. Cancellations must be made at least 24 hours in advance to avoid forfeiture of deposit. Exceptions may be made under special circumstances at the sole discretion of the clinic.

General Refund Policy

Our Refund Policy is a legally binding agreement that outlines the terms under which refunds may be considered. It helps establish the legal relationship between you and Xiyan Beauty Clinic, and ensures clarity on refund procedures.

This policy is designed to comply with applicable consumer protection laws and to minimize misunderstandings regarding cancellations or dissatisfaction with services.

What This Policy Covers

Our refund policy includes the following:

  • All service fees and deposits are final and non-refundable, unless otherwise noted

  • Clients must cancel at least 24 hours before their scheduled appointment to retain any deposit

  • No-shows or late cancellations may result in loss of the deposit or a fee

  • Refund exceptions (if any) will be reviewed on a case-by-case basis at the clinic’s discretion

For any questions or special refund requests, please contact us directly at xiyanbeautyclinic@gmail.com.

bottom of page